Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

QPM Install Problem

Dear community,

I installed qpm 4.1 on a new server.

I can start common services, but I can not start QPM. I get the error

The QPM application is not fully started. Please close the window and try launching after few minutes

I checked the processes and I mentioned that the the process

QpmAppServer

does not start.

I tried to start this process manuelly, but unfortunatly without success.

I thank you in advance for your suggestions.

Sincerly.

Yama

1 REPLY
New Member

Re: QPM Install Problem

Changing the following entry in the registry will solve the problem:

1) Stop LMS:

# net stop crmdmgtd

2) Go to RUN and type regedit to open the Registry editor

3) Go to

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco\ResourceManager\CurrentVersion\Daemons\QPMAppserver

If it is a 64Bit-Server, you find the entry under

HKEY_LOCAL_MACHINE\SOFTWARE\ Wow6432Node\Cisco\ResourceManager\CurrentVersion\Daemons\QPMAppserver

4) Right click on the RunAsSystem, select Modify on the context menu and change the value to "1".

5) Start LMS and the problem should be resolved.

430
Views
0
Helpful
1
Replies