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New Member

Questioned Devices

Hello All,

I have some devices in DFM that initally were discovered and their status was KNOWN. But they have all gone into QUESTIONED state. Attempts to re-discover the devices didn't make them KNOWN.

Checking the information about these devices show:

1.   Devices in OTHERS

     *** Data Collector Status Information ***
     Error Code                   = Others
     Error Message             = DataCollector request timeout(internal problem)

2. Devices in SNMP Timeout

     

       *** Data Collector Status Information ***
        Error Code                   = Snmp Timeout
        Error Message             = N/A

What should I do so that the status of the devices can become KNOWN.

Sincere regards.

4 REPLIES
Cisco Employee

Re: Questioned Devices

What version of DFM are you using?

New Member

Re: Questioned Devices

The version of DFM is 3.0.5 while the LMS is 3.0.1 with CS version 3.1.1

Cisco Employee

Re: Questioned Devices

The problem with devices slipping into Questioned (especially with internal errors) should have been fixed in 3.0.5.  However, the SNMP timeout good point to another problem.  What version of SNMP are you using with these devices?

New Member

Re: Questioned Devices

The version of SNMP is v2C

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