07-29-2009 10:51 AM
In ciscoworks 3.1.1 when I try to run a report from the Ciscoview application I get the message:
Report not available - No Switch Port Summary ports found.
07-29-2009 11:31 AM
On what type of device are you trying to run this report?
07-29-2009 11:33 AM
4510 and 3750 switches.
07-29-2009 11:40 AM
Exactly what are you doing in CiscoView to reproduce this error?
07-29-2009 11:44 AM
going to Device Center > enter name of device > then under functions available > selecting a report.
07-29-2009 11:51 AM
Post the Cmapps.log.
07-29-2009 12:01 PM
07-29-2009 12:09 PM
It appears to be an SQL problem. What version of Campus do you have?
07-29-2009 12:11 PM
5.0.2
07-29-2009 12:14 PM
There were no changes between 5.0.2 and 5.0.5 in the stored procedures that would account for this. You will need to open a TAC service request so database query analysis can be done.
07-29-2009 12:15 PM
will do, thanks.
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