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Community Member

Report not available - No Switch Port Summary ports found.

In ciscoworks 3.1.1 when I try to run a report from the Ciscoview application I get the message:

Report not available - No Switch Port Summary ports found.

10 REPLIES
Cisco Employee

Re: Report not available - No Switch Port Summary ports found.

On what type of device are you trying to run this report?

Community Member

Re: Report not available - No Switch Port Summary ports found.

4510 and 3750 switches.

Cisco Employee

Re: Report not available - No Switch Port Summary ports found.

Exactly what are you doing in CiscoView to reproduce this error?

Community Member

Re: Report not available - No Switch Port Summary ports found.

going to Device Center > enter name of device > then under functions available > selecting a report.

Cisco Employee

Re: Report not available - No Switch Port Summary ports found.

Post the Cmapps.log.

Community Member

Re: Report not available - No Switch Port Summary ports found.

here is the log.

Cisco Employee

Re: Report not available - No Switch Port Summary ports found.

It appears to be an SQL problem. What version of Campus do you have?

Community Member

Re: Report not available - No Switch Port Summary ports found.

5.0.2

Cisco Employee

Re: Report not available - No Switch Port Summary ports found.

There were no changes between 5.0.2 and 5.0.5 in the stored procedures that would account for this. You will need to open a TAC service request so database query analysis can be done.

Community Member

Re: Report not available - No Switch Port Summary ports found.

will do, thanks.

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