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Community Member

reschedule periodic collection problem

Hi Experts,

We have LMS 2.6 with RME 4.0.5. For config mgmt I have configured periodic collection weekly. But last few weeks it is not happening.

Also I am not able to reschedule the date. While i reschedule it gives message new settings changed and the new date is reflecting in that page. If i close RME and reopen then the old date is reflecting.

5 REPLIES
Cisco Employee

Re: reschedule periodic collection problem

It could be that the ConfigMgmtServer has locked up. Try restarting Daemon Manager, and see if the jobs will run again.

Community Member

Re: reschedule periodic collection problem

Hi,

I have restarted the Cisco Daemon Manager and restarted the LMS server. Then also i am not able to reschedule the periodic collections.

Also checked the configmgmt server process is running fine.

Cisco Employee

Re: reschedule periodic collection problem

This could point an issue with regdaemon.xml. I recommend you open a TAC service request so that file (and possibly the databases) can be analyzed.

Community Member

Re: reschedule periodic collection problem

Thanks. I will open TAC service request.

Community Member

Re: reschedule periodic collection problem

Hi,

The problem has been solved. In the server process there was 1008 which was marked as never started. So i started the 1008 in the server process and then it disappeared from the server process.

Thereafter i am able to reschedule the periodic collection and it is working fine. This FYI and thanks for your responses.

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