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Community Member

Restore Data from Backup Error

Hi All,

I have encountered error while doing data restore from the more recent backup. What is the error indicating and is there any way that I can solve this problem? Thanks

ERROR(3): ERROR: *** Could not execute pdshow ***

ERROR: *** probable cause: daemon manger is corrupted ***

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5 REPLIES
Cisco Employee

Re: Restore Data from Backup Error

What version of LMS is this? Please post the entire restorebackup.log.

Community Member

Re: Restore Data from Backup Error

LMS 3.0

The entire backup log is as below:

************************************************************

Restore from backup 'C:\IT\LMS3.0weeklyBackup\' started at: 2008/11/24 14:07:52

ERROR(3): ERROR: *** Could not execute pdshow ***

ERROR: *** probable cause: daemon manger is corrupted ***

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

************************************************************

Restore from backup 'C:\PROGRA~1\CSCOpx\backup\manifest\' started at: 2008/11/24 14:09:22

ERROR(3): ERROR: *** Could not execute pdshow ***

ERROR: *** probable cause: daemon manger is corrupted ***

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cisco Employee

Re: Restore Data from Backup Error

First, you should never be doing anything with NMSROOT\backup. If this directory ever becomes damaged, you will need to reinstall all of LMS.

As for the other problem, this looks really bad. What output do you get when you run:

C:\PROGRA~1\CSCOpx\bin\pdshow

Community Member

Re: Restore Data from Backup Error

Hi jclarke,

I got a cmd prompt window running with a list of script which I can't see clearly of the output. Is that normal? Or does it mean my data is corrupted?

Cisco Employee

Re: Restore Data from Backup Error

This command must be run from a DOS prompt. In any event, restorebackup can only be run when Daemon Manager is shut down. So, open a DOS command prompt, and execute:

net stop crmdmgtd

When Daemon Manager has been shut down, then run:

C:\PROGRA~1\CSCOpx\bin\pdshow

You should get an error about not being able to connect to 127.0.0.1. This is normal. If you see that error, then try doing your restorebackup.

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