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New Member

Restorebackup.pl failure

Hi,

I have run a scheduled weekly backup from Common Services>Server>Admin>Backup for sometime now.

I now have to prove the backups work.

I have run the restorebackup.pl command and runs ok for a good while then I get the following message flashing on my monitor:

ERROR: Unable to close LOG_HANDLER

ERROR: Error in extracting single file.

Any advice on this as I have tried this 3 times but to no avail?

There is no relevant info in the restore logs either.

When I stop the ERROR: Unable to close LOG_HANDLER

ERROR: Error in extracting single file.

I then get ERROR: Error in executing the tar command [-1]

ERROR: Unable to close LOG_HANDLER

ERROR: Unable to delete directory g:\CISCOW~1.5\tempBackupData in deleteDirector

y()

Restore failed.

I run LMS2.5, CS 3.0.4, CM 4.0.4, DFM 2.0.3, RME 4.0.4 on a Windows 2000 server.

I do hope someone can shed some light on the matter.

Thanx in advance.

4 REPLIES
Cisco Employee

Re: Restorebackup.pl failure

Does casuser or the casusers group have full control over the directory g:\CISCOW~1.5\ and its contents?

Prior to this backup were you able to restore previously? Are there any other errors in the restorebackup.log?

New Member

Re: Restorebackup.pl failure

I have now managed to restore the backup.

I had the backed up folder on a different disk partition to that of the Ciscoworks install partition. I just moved over the backedup files to the ciscoworks partition and "voila" it worked.

thanx for your prev. post davistan

Silver

Re: Restorebackup.pl failure

Check the restorebackup.log in the NMSROOT\log folder.

I guess space was an issue but the file will tell you

Cheers,

Michel

Silver

Re: Restorebackup.pl failure

Check the restorebackup.log in the NMSROOT\log folder.

I guess disk space or proper rights was the issue.

Cheers,

Michel

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