RME 4.1.1 Syslog Collector NOT receiving Syslog Messages

[jeeyishyuan]

Hi Experts,

Please advise why if the Syslog Collector not receiving any Syslog Messages for more than 1 day while the filter is set to keep and some facility codes are specified.

Syslog.log file is currently at 79MB where the limit is 1GB.

I have tried to unsubsrcibe and re-subscribe the syslog collector but problem persists.

Hope to hear some advices.

Thanks and Regards

Yi Shyuan

[Joe Clarke]

You use the Windows regedit command to edit the Registry.

[jeeyishyuan]

Hi Joe,

Should it be hexadecimal or decimal for the crmmsgcount?

[Joe Clarke]

30 decimal.

[jeeyishyuan]

Hi Joe,

Thanks for the reply. I have changed it to 30 Decimal and restart crmlog. But it seems the syslog collector still not receiving as many messages as what you have mentioned.

Is it normal to receive only 2000 messages for past 4 hours? for about 685 devices?

[Joe Clarke]

Maybe. You need to cross reference the local logs on these devices to what you're seeing in the syslog.log to see if you're missing any messages based on your logging trap level.