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Community Member

RME 4.1.1 VLAN Fetch Question

How can I get rid of the Partial Successful status on the archive of devices that do not have a VLAN database?

5 REPLIES
Cisco Employee

Re: RME 4.1.1 VLAN Fetch Question

If the vlan.dat doesn't actually exist, it should be skipped, and an error should not get registered. What devices (type and software version) are throwing this error?

Community Member

Re: RME 4.1.1 VLAN Fetch Question

For example, I have a 3825 running 12.3(14)T with no VLAN.DAT file in it's file system. It succeeds on the Running and Startup but fails on the VLAN. Generating a Partial Successful operation and the following:

VLAN Config fetch is not supported using TFTP. Command failedTELNET: Failed to establish TELNET connection to 10.x.x.x - Cause: connect timed out. VLAN Config fetch is not supported using RCP. VLAN Config fetch is not supported using SCP.

Cisco Employee

Re: RME 4.1.1 VLAN Fetch Question

This is a different failure. RME requires the device be accessible via telnet or SSH to be able to fetch the vlan.dat. If those protocols are not available, then RME has no way to determine if the vlan.dat exists or not. Therefore, it throws an error. If, however, RME is able to login to the device successfully, it can determine if the vlan.dat really exists.

Community Member

Re: RME 4.1.1 VLAN Fetch Question

We don't use Telnet in my company, but SSH is open. I have been able to SSH from our CW box to the hosts just fine using the credentials so I know that is functional.

Cisco Employee

Re: RME 4.1.1 VLAN Fetch Question

Make sure SSH is one of the selected protocols for config fetch under RME > Admin > Config Mgmt > Transport Settings.

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