RME 4.1: Unable to delete a CDA jobs

[leorob123]

Hi folks,

under RME.Devices.Device Management.Device Credential Verification Jobs, I cannot able to delete a JOB.

If I click on the Job-ID a pop-up error appear:

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CDAJOB025: Could not display the job details. See Cda.log for more details.

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The Cda.log file says:

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[ Mon Dec 15 20:31:42 CET 2008 ],ERROR,[TP-Processor10],com.cisco.nm.rmeng.inventory.cda.ui.helper.CDAJobHelper,retrieveJobData,916,couldnt retrieve the job datajava.io.FileNotFoundException: /var/adm/CSCOpx/files/rme/jobs/cda/input/1049/CDAJob.obj (No such file or directory)

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Infact, all the 1049 directory is missed.

Also, a 1049 process is appear into Admin->System->Processes. I clicked on the Process ID, and theese text was appear:

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Process: 1049

Path: /opt/CSCOpx/bin/cwjava

Flags: -cw:jre lib/jre -cp /opt/CSCOpx/MDC/tomcat/shared/lib/tibrvj.jar:

/opt/CSCOpx/MDC/tomcat/shared/lib/MICE.jar:

/opt/CSCOpx/MDC/tomcat/shared/lib/NATIVE.jar:

/opt/CSCOpx/MDC/tomcat/shared/lib/jdom.jar:

/opt/CSCOpx/MDC/tomcat/shared/lib/xalan.jar:

/opt/CSCOpx/MDC/tomcat/shared/lib/xerces.jar:

/opt/CSCOpx/MDC/tomcat/common/lib/servlet.jar:

/opt/CSCOpx/lib/classpath:/opt/CSCOpx/www/classpath:www/classpath/vbjorb.jar:MDC/tomcat/webapps/rme/WEB-INF/classes:

MDC/tomcat/webapps/rme/WEB-INF/lib/log4j.jar:

MDC/tomcat/webapps/rme/WEB-INF/lib/ags.jar:

MDC/tomcat/webapps/rme/WEB-INF/lib/xdi.jar:

MDC/tomcat/webapps/rme/WEB-INF/lib/ctm.jar:

MDC/tomcat/common/lib/servlet.jar:

MDC/tomcat/webapps/rme/WEB-INF/lib/deviceselector.jar:

MDC/tomcat/webapps/rme/WEB-INF/lib/cogs.jar:

MDC/tomcat/webapps/rme/WEB-INF/lib/ogs-client.jar:

MDC/tomcat/webapps/rme/WEB-INF/lib/ogs-util.jar:

MDC/tomcat/shared/lib/MICE.jar:

MDC/tomcat/shared/lib/NATIVE.jar -Xms128m -Xmx512m -Dnm.jrm.jobid=1049 com.cisco.nm.rmeng.inventory.cda.job.CDAJobRunner

Startup: Started by operator command.

Dependencies: jrm

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Anybody knows what kind of bug is this, if is it?

Any helps would be appreciate.

Thanks

Leonardo

[Joe Clarke]

It looks as though, someone manually deleted the underlying job directory. You should be able to clean this up with two commands. The first:

pdreg -u 1049

The second:

cwjava -cw NMSROOT com.cisco.nm.cmf.jrm.jobcli

Then, from the jobcli prompt, type:

delete 1049

(Note: NMSROOT is the path into which LMS was installed.)

[leorob123]

Hi joe,

after done the above commands, the job still persist into "Device Credential Verification Jobs" windows.

Here you are the log file.

Could be a bug?

Thanks

Leonardo

[Joe Clarke]

If the jobs are still showing up after removing them from JRM then you will need to open a TAC service request to get the procedure for removing the jobs directly from the database.

This is most likely not a bug. The symptoms point to some damage (e.g. a manual deletion) of the file system structure.

[leorob123]

Thanks Joe!

I did it!

Best regards

Leonardo