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New Member

RME 4.2 Syslog Collection Failure network.pl FAIL

refer to TAC 609910471. Syslog is collecting for only one device. in Common_Services>Admin>Collect_Server_Info results of Self-Test show network.pl (Name: loopback) FAIL status, all other elements PASS(ed).

4 REPLIES
Cisco Employee

Re: RME 4.2 Syslog Collection Failure network.pl FAIL

This case doesn't appear to have anything to do with syslog or LMS. However, if you already have a service request open, you should continue to work through the issue with your engineer.

New Member

Re: RME 4.2 Syslog Collection Failure network.pl FAIL

Agreed to continue working with engineer. As we use LMS 3.1 and syslog messages are (were) being collected yet failed to display in Report Generator, except for one device, I must disagree with the appearance presented. Found that Syslog Collector was NOT "subscribed" a short while ago, while it did display "subscribed" earlier today, and messages are now displaying in Report Generator (will update ticket) however, Self-Test still shows "network.pl" file in "FAIL" status.

Cisco Employee

Re: RME 4.2 Syslog Collection Failure network.pl FAIL

A network.pl failure means that nslookup cannot be used to lookup the server's hostname or localhost. This may not be a real problem. I typically don't use selftest for anything.

New Member

Re: RME 4.2 Syslog Collection Failure network.pl FAIL

Thanks, Joe. I've relayed this to the technician working the case. Hopefully, in the A.M. I'll find many more devices added in to the output results of the Report Generator for Syslog.

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