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RME 4.3 Archive Mgmt Hang

helexis
Level 1
Level 1

‎10-28-2009 09:43 AM

I have a job that is hung (still says Running with 1 device pending).

I am attaching the log for this job. The device that is hung contains'mley122' in the name.

I can ssh to the device so it isn't locked out. I am also including the syslog entries that occured near this time.

What is the job waiting for?

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Joe Clarke
Cisco Employee
Cisco Employee

‎10-28-2009 10:24 AM

Troubleshooting hung jobs involves getting a Java thread dump from the job process. Since I believe you're on Windows, this will not be a straight forward process. Open a TAC SR, and ask them to walk you through the procedure to get the thread bump from this job (and ConfigMgmtServer).

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