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RME 4 - Inventory Collection Failure

I am getting the following RME inventory collection error on 4 devices.  These 4 devices were recently added to the network and were all attached to a new radius server.  I have tested AAA to the 4 switches and am confident that radius is working as intended.

The devices are a mix of 2950 and 3550 switches.

Here is the error.

RICS0001:Internal Error,unable to process the collected data from the device.


Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: RME 4 - Inventory Collection Failure

In that case, this is probably CSCsk65355 which should be fixed in 4.1.1.  However, 4.1.1 suffers from CSCsm97530.  So I would suggest to first upgrade to RME 4.1.1.  If you continue to see this, then you can contact TAC and apply patch for CSCsm97530 over 4.1.1.

3 REPLIES
Cisco Employee

Re: RME 4 - Inventory Collection Failure

Exactly what version of RME is this?

New Member

Re: RME 4 - Inventory Collection Failure

RME 4.1

Cisco Employee

Re: RME 4 - Inventory Collection Failure

In that case, this is probably CSCsk65355 which should be fixed in 4.1.1.  However, 4.1.1 suffers from CSCsm97530.  So I would suggest to first upgrade to RME 4.1.1.  If you continue to see this, then you can contact TAC and apply patch for CSCsm97530 over 4.1.1.

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