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Community Member

RME can't find devices in network.

Dear Cisco Support. I have CW with LMS 3.1 and RME 4.2. Last week I've added 10 devices in CS. In 3 days in RME that devices still were showed as unknown (blue box with question mark). I ran Checking Device Credentials job. The job was failed with 'Device Not Reachable' status. But in the same time I can ping from server that new devices and vice-versa. Also I can ssh that switches from server using PUTTY. Could you please advice where could be problem?

Thanks in advance,

Dmitriy

5 REPLIES
Bronze

Re: RME can't find devices in network.

Are the devices SNMP reachable?

Without SNMP credentials you can not manage them in RME.

Is the SNMP RO community the right one?

Is there an ACL on the device which denies the access?

Community Member

Re: RME can't find devices in network.

Hi. Just tested from server with SNMP scanner. All of that switches are avaliable. Scanner could read IOS version and uptime.

Bronze

Re: RME can't find devices in network.

Are the devices SNMP reachable out of LMS?

Community Member

Re: RME can't find devices in network.

Yes. Avaliable from two different subnets.

Community Member

Re: RME can't find devices in network.

Case closed. The problem was that CW tried to communicate with devices using wrong community. Why and how it was changed in Default Profile we will find out. Thanks to all for supporting.

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