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RME Config polling & collection error

dlongworth
Level 1
Level 1

Hi,

Since March 24th my server hasn't been collecting or polling. I attempted to change the date, under 'collection settings' to a different time for say tomorrow; applied it and it appears to accept it but when I refresh the screen the date reverts to Mar 24 again.

I've tried to delete the job but it's refused.

Anyone come across it before; if its a bug?

3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

What version of RME are you using? There were some bugs prior to RME 4.0.4 in which collection settings may not save correctly. These have been corrected, and a date change does work (just remember to click Apply on the main screen when you're done).

Running RME 4.0.4

I've been applying but as I said if I navigate away from the screen and return, the date reverts back to the old one.

Hmm.

Although the server has been restarted since March and not fixed the problem, I had to disable the archive polling & collection settings, restart CW, then re-enable. It looks ok now.

Thanks for the assistance

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