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RME - Email 'sender' not seen

mbaylis
Level 1
Level 1

We cannot see the sender in emails recieved from Ciscoworks LMS 2.5.1, it comes up as blank. We could do from LMS 2.2

From our support guys - the From/Reply To email headers are not getting completed.

The Return-Path header (where the email is sent from and returned to if it fails for any reason) has been updated with the Ciscoworks@wherever.com address.

4 Replies 4

Not applicable

Try Bug - CSCin36796

This bug was in LMS 2.2 and was resolved in LMS 2.5

Looks like the problem above was specific to LMS 2.5

David Stanford
Cisco Employee
Cisco Employee

Under Common Services - Admin - System Prefs what do you have entered for the CiscoWorks Email ID?

Thanks guys.

We have configured the email ID as Ciscoworks@ybs.co.uk

It appears OK in the reply to field in the header.