RME Inventory Collection "not attempted" after upgrade to LMS 3.1

[dave.bird]

I recently upgraded a customer from LMS 3.0 to LMS 3.1. Prior to this RME Inventory Collection worked fine. Since the upgrade inventory has not been collected for any of the devices already in place and new devices (same model/IOS) are marked "Not attempted". Anybody else come across this issue? Is there a simple way of persuading Inventory Collection to restart its attempts to collect?

David Bird

[yjdabear]

I think this seems the same issue mentioned in this post: https://supportforums.cisco.com/message/3062089#3062089, when tied together with the other symptoms. In that case, it could be "cured" with as simply as a reboot of the server, or else TAC assistance to clean up the RME package db would be needed.