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RME inventory failed

I have problem with RME inventory. Two 6509 using CatOS 8.6. RME returns the following error message:

RICS0001:Internal Error,unable to process the collected data from the device.

Any idea ?

5 REPLIES
Cisco Employee

Re: RME inventory failed

What version of RME? Please post the IC_Server.log.

New Member

Re: RME inventory failed

Sorry, I always forgot that. :-)

Ciscoworks LMS 3.1 with all patch installed and all device package installed.

Windows 2003 R2 (64 bits)

I have tried to delete these two devices and include them again, but after sometime the errors appears.

Here is my IC_Server.log

thanks!

ps

Cisco Employee

Re: RME inventory failed

It looks like this might have been an upgrade. Try removing the switch from RME, then resync it from DCR. Then run three inventory collections on it. If all three succeed, then the problem was due to old data, and will not return.

New Member

Re: RME inventory failed

Hi,

it looks like the same problem on my LMS 3.1 (with all patches up-to-date).

Is there any solution ? I tried deleting the two devices in DCR and launching a new discovery. The Inventory collection still failed.

thanks for the help

Cisco Employee

Re: RME inventory failed

Please start a new thread for your problem.

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