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RME-Inventory fails with "SnmpAgentLoopException"

Hi,

Inventory collection is failing for a 2620XM router running 12.3(1). RME is 4.0.5 running on LMS 2.6

I turned up the debugging for IC Server and the IC Server log shows this message (Complete log attached)

++++++++++++++++++++++

[ Thu Oct 11 16:32:14 CDT 2007 ],ERROR,[Thread-17],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,685, Collection failed for the device : 3779

com.cisco.nm.xms.xdi.ags.system.CollectionFailed: com.cisco.nm.xms.xdi.ags.system.CollectionFailed: com.cisco.nm.lib.snmp.lib.SnmpAgentLoopException: Terminating walk : Agent Loop detected.

at com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter.ContainmentAGI_ENTITY_Mib.populatingTheChassis(ContainmentAGI_ENTITY_Mib.java:192)

at com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:124)

at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)

at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:301)

at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:226)

at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:219)

at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:467)

at java.lang.Thread.run(Thread.java:534)

+++++++++++++++++++++++++++

Any ideas ?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: RME-Inventory fails with "SnmpAgentLoopException"

Hi.

I think you're running into bug CSCdx01536 where some objects in Entity-MIB are not getting populated.

This is an IOS issue rather than a problem with RME. This bug should have the fix in 12.3(4)T and later versions of IOS.

Once you've moved to a version of IOS with the fix, you should no longer see this issue with Inventory Collection.

HTH,

-J

1 REPLY
Cisco Employee

Re: RME-Inventory fails with "SnmpAgentLoopException"

Hi.

I think you're running into bug CSCdx01536 where some objects in Entity-MIB are not getting populated.

This is an IOS issue rather than a problem with RME. This bug should have the fix in 12.3(4)T and later versions of IOS.

Once you've moved to a version of IOS with the fix, you should no longer see this issue with Inventory Collection.

HTH,

-J

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