04-07-2006 10:11 AM
I am getting the following error message on some devices when trying to sync the archive:
"Telnet CM0060 PRIMARY STARTUP Config fetch SUCCESS for SHO-B75, version number 1 archived. CM0061 PRIMARY RUNNING Config fetch SUCCESS for SHO-B75, no change in configuration.CM0057 VLAN RUNNING Config fetch SUCCESS, archival failed for SHO-B75 Cause: CM0012: Unable to create new version on archive $1 Action: Check if disk space is available and directory has required permissions Action: Verify that archive exists for device"
It looks like the database may have been corrupted as everything would work fine if I delete the device and re-added it again. Is there a way to repair the database?
Thank you
04-12-2006 12:29 PM
Use dbRestoreOrig.pl to reinitialise the RME database.
07-24-2006 06:27 AM
Hi I've got an simular problem.
When we are fetsching the VLAN.DAT file it returns the error:
CM0012: Unable to create new version on archive S1 Action: Check if disk space is availeble and directory has required permissions.
Startup config and running config works fine.
Does anyone have a clue?
Greetings
Jarle
07-24-2006 07:06 AM
It looks like the database may be fine, but there was some individual device/job corruption here.
If this happens for another device you may want to collect debugs by this method:
From RME -> Administration -> Config Mgmt:
Make sure you have the following protocol order for Archive Mgmt: TFTP, Telnet, ...
Set up the SNMP Timeouts to 15 seconds by going to:
RME > Admin > System Preferences > RME Device Attributes
After the above is set and credentials verification reports ok please do the following:
1. Enable log level to debug:
In CiscoWorks interface, navigate to RME --> Administration --> System Preferences --> Loglevel Settings
Set the following values:
Application: ArchiveMgmt
Archive Service: DEBUG
Archive Client: DEBUG
Click on Apply.
2. Go to RME --> Config Mgmt --> Archive Mgmt --> Sync Archive, selecting the device in question. Take note of the Job ID.
3. Wait until the job finishes (or fails).
4. Collect the following information:
All job log files in:
/var/admin/CSCOpx/rme/jobs/ArchiveMgmt/
/var/adm/CSCOpx/log/dcmaservice.log
/var/adm/CSCOpx/log/dcmaclient.log
5. Reset the ArchiveMgmt to the default logging level (Info).
you can then send these logs to TAC for analysis
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