When Scrutinizer detects a flow coming from a new router a few things happen. The new router will show up in the device list and the color will be green, letting you know that flows are being recieved. If flows are no longer being recieved, the icon turns red so that you instantly know if there is a problem.
One possible scenerio:
Example: You enabled netflow on your router using interface 1 - IP 192.168.1.1 as the source. You then change the source interface ( the interface from which the netflow summary of all interfaces is being sent to Scrutinizer from ) in the global commands to interface 2 - IP 192.168.1.2, the flows from that router will now be sent from 192.168.1.2, which will then show up as a new (green) router. Because flows stopped coming from 192.168.1.1, this will appear to Scrutinizer that this router is down.
Also make sure that Scrutinizer is configured to listen on the port you are using to export the flows.
What we don't want you to do is struggle with configuration issues. Give our support a call at 207-324-8805 whether your an existing customer or not, and we'll help you configure Netflow and get you up and running quickly. We also have Online Chat available for anyone who would like to use it. You can email support if you prefer to contact us via email. http://www.plixer.com/support/index.php
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