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New Member

Server backup issue

Hi !

I'am running LMS 2.6 and I want to schedule a daily backup from Common Services. When I select an immediate backup all runs successfully but when I select a daily backup in the same directory I get the error : Cannot schedule d:/Backup/CiscoWorks/.

Any help would be greatly appreciated.

Thanks

9 REPLIES
Silver

Re: Server backup issue

I don't think 2.6 will be different from 2.5 in this perspective.

In the log directory there is an appropriately named file I think backup.log that will hold a clue why it doesn't work.

Cheers,

Michel

Cisco Employee

Re: Server backup issue

Does casuser have access to the system scheduler on windows to schedule these backups? (at queue)

New Member

Re: Server backup issue

Thanks for your answer, in LMS 2.6 the backup log file is named dbbackup.log but there is no line corresponding to a scheduled backup. There is a Warning at the end which looks like a permission problem but the casuser has administrative privileges on my server. Can you help me ?

Cisco Employee

Re: Server backup issue

Can you copy and paste the error here?

New Member

Re: Server backup issue

Here is the whole log file, the error is at the last lines.

Re: Server backup issue

assuming there is no problem with permissions for the scheduler, it looks like a permission error for the backup directory; explicitly add casuser to have full permission on that directory;

I looks like the reason why an immediate backup is running relies on the way the adhoc backup is done: it always wants to have directory ..\0\ . And thisone exists, the process can overwrites the contents and all is ok, but the scheduler cannot create the next number necessary for a scheduled backup.

New Member

Re: Server backup issue

I have tried add full permission to casuser and to empty the backup directory but I get the same error message. Do you have any idea ?

Thanks

New Member

Re: Server backup issue

Was this resolved, because I am seeing the same error?

New Member

Re: Server backup issue

Figured it out, I didn't have caususer in the cron.allow file.

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