Need a little help if anybody has encountered this...
Setting up SNMP v3 on Cat 6509 for monitoring usng CiscoWorks (RME/CM). Bare in mind, I have performed this 15 times prior to this one device.
Created the View, the Group (with ACL) and User. Using both Priv and Auth. After creation, attempted to perform an inventory of the device and it errors with authentication error (initially).
Reset the user priv/auth credentials, verified the ACL, reset the device credentials in CS then reran the inventory...Next error was simply "device collection failed".
After trying varying credential settings, decided to hit the forum / TAC to see if something else could be causing this issue.
Any thoughts would be appreciated.
Solved! Go to Solution.
It would be helpful to see the SNMP config on this switch, as well as the version of software.
What application was reporting "device collection failed?" Was it RME?
config as follows:
snmp-server view readview internet included
snmp-server group CW_Read_Group v3 priv read readview access
yes, RME was reporting "Device collection failed". I performed an SNMP Walk using OID .18.104.22.168.22.214.171.124 and it works...however, it appears the OID for the switch (cat 6509 E)
maybe causing me a problem...the OID I've been trying to use is: .126.96.36.199.188.8.131.52.44 or .184.108.40.206.220.127.116.11.283
Hey J, thanks for the response...Unfortunately, I'm new on the j.o.b here and I'm at a government facility, so I'm not sure about posting the entire log...so, I'll post the errors that I'm seeing in the log with debug mode on...
This error occurs when running the Update Inventory within Device Management
dropped to 10 secs and works fine as well...Let me ask you one final question. Is that setting the amount of "idle" time between the last time some "information" was provided to RME from the device, maybe a pause, and then the next time the info is passed to RME without timing out...
Not necessarily. The FLASH-MIB is notoriously bad when it comes to delays. The switch is most likely processing the request, and that processing time is causing RME to time out. It is not uncommon to increase SNMP timeouts on certain platforms to accommodate the FLASH-MIB.
dude..you're the man...i increased to 30 seconds and she's working now...
saw the timeout in the log, but wasnt sure what to do to correct it...thanks...