Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

SSO failed

Error:SSO AS is unreachable. Using non SSO.

The cert on CW was somehow changed to another host and CW was restarted. I changed the host name back to its original name and restarted CW, but the sso error still appears when accessing peers.

Cisco Employee

Re: SSO failed

Where did you change the hostname? Changing a cert hostname means you had to regenerate the cert. In this case, you must reaccept the cert on your SSO peer server before SSO will work again.

New Member

Re: SSO failed

I changed it in Server, Security, Certtificate Setup. So I need to re accept the cert on my peer servers?

Cisco Employee

Re: SSO failed

Yes. If this was the master, you need to delete the old cert, then reaccept the new one on all slave machines. If this was a slave, you only need to delete and reaccept on the master.