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New Member

SSO failed

Error:SSO AS is unreachable. Using non SSO.

The cert on CW was somehow changed to another host and CW was restarted. I changed the host name back to its original name and restarted CW, but the sso error still appears when accessing peers.

3 REPLIES
Cisco Employee

Re: SSO failed

Where did you change the hostname? Changing a cert hostname means you had to regenerate the cert. In this case, you must reaccept the cert on your SSO peer server before SSO will work again.

New Member

Re: SSO failed

I changed it in Server, Security, Certtificate Setup. So I need to re accept the cert on my peer servers?

Cisco Employee

Re: SSO failed

Yes. If this was the master, you need to delete the old cert, then reaccept the new one on all slave machines. If this was a slave, you only need to delete and reaccept on the master.

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