Start/Stop System-Defined jobs

[braxmaier_kapsch]

Hello,

I am running into an issue where System-Defined SAM_Poller Jobs are running over 5 days. Since these jobs are "stuck", the CPU Usage of the Prime Infrastructure has been increasing gradually. 

How can stop system-defined jobs? This seems not possible via the GUI. I was also not able to find any related settings referring these jobs. Usually these jobs run 10-20 seconds.

Attached is a screenshot of the Job Dashboads

Best regards,

Tim

[AFROJ AHMAD]

Hi Tim,

Did you tried from here :

Admin > Jobs Dashboard > System Defined ?

if above did not helped  then use the CLI option::

1. Make note of the job ID's that you want to delete.

2. Open a dos shell and go to NMSROOT\CSCOpx\bin  for e.g  C:\Progra~1\CSCOpx\bin

3. Issue the command:

cwjava -cw NMSROOT com.cisco.nm.cmf.jrm.jobcli

change NMSROOT to actual NMSROOT in the above command

3. It will take you to the Job CLI mode

4. Issue the command:

delete 1700 (the job ID you cannot delete).

5. Close all CiscoWorks browsers and issue the commands:

net stop crmdmgtd

net start crmdmgtd

6. Wait 15 minutes and log back in to CiscoWorks

Thanks-

Afroz

***Ratings Encourages Contributors ****

[braxmaier_kapsch]

Hi Afroz,

thanks for the suggestion.

I forgot to mention this is Prime Infrastructure 2.1 

Best regards,

Tim

[braxmaier_kapsch]

Hi,

after performing a ncs stop -> ncs start the the CPU load ist back to normal.

Still it would be helpful to know how to cancel/top/restart system-defined Jobs in Prime Infrastructure as going with a ncs stop/ncs start is very time-consuming.

Hoping to hear back from you.

Best regards,

Tim

[ShashankSharma78464]

Hello,

Is there anybody found other way to interrupt system defined Job in Cisco PI?

Doing STOP/START Prime services is consuming time and impact monitoring.