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New Member

tomcat.exe soaking up the CPU

Would there be any reason tomcat.exe would take all of the CPU forever? LMS 2.6 with CS 3.06.

thanks!

5 REPLIES
Cisco Employee

Re: tomcat.exe soaking up the CPU

No, not unless some job or some task was running.

New Member

Re: tomcat.exe soaking up the CPU

Upon further observation, net stop crmdmgtd never completes and tomcat.exe goes to %100 forever.

I came across this problem while trying to ugprade to CM 4.0.13 and was "helping" the proc shutdown. Obviously the upgrade never happens since now matter what CW services I shut down, some start back up during the pre-instsall phase and tomcat.exe goes %100.

Any other ideas? IS there a debug I can enable?

Cisco Employee

Re: tomcat.exe soaking up the CPU

Debug won't help at this point. Post a screenshot of your services control panel showing all running services.

New Member

Re: tomcat.exe soaking up the CPU

Here it is.

Cisco Employee

Re: tomcat.exe soaking up the CPU

This doesn't show all services on the box, but I do see the Big Brother SNM service running. What does it do? Does it start other services like a watchdog daemon? If so, and if it is configured to start CiscoWorks services such as Tomcat, that could be causing your CPU problem. You should exclude all CiscoWorks services from being managed by a third party watchdog.

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