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New Member

Topology Services with Windows Vista (x32) Client

Hi,

we've client using windows vista, that it's unable to access to Topology Services (LMS3.1)

He is using Java version 6u5.

But he is still getting the error:

JRE Version:1.6.0_05

ERROR ClientUICache: Image not found(1), fileName = fatalerror_32.gif

"Probable cause": Mismatch in Java Runtime Version".

Thank you.

Best regards,

2 REPLIES
Cisco Employee

Re: Topology Services with Windows Vista (x32) Client

Make sure that JVM 1.6.0_5 is the only JVM installed, and that this was done using the installer from the LMS server.  Then try clearing the Java Plug-in cache on the client.  Then try to connect again.

New Member

Re: Topology Services with Windows Vista (x32) Client

After the procedure the client was still unable to access to the Topology Services. He will use a VM with Windows XP as workaround.

Thank you.

Best regards,

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