Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Topology View Issue

I'm using Ciscoworks from my laptop using a web browser. When I'm trying to use Topology View the next ussue appears and I can't use the utility.

"Cannot connect to ANI server...

Probable cause: Unknown Error

Verify that ANIServer-<name machine> is running, and restart Campus Manager "

At Ciscoworks main machine this issue doesn't happen and all ANI services are in running normally status, for this I think the problem is my laptop. I uninstalled all java pluggins and installed the pluggin than CW sends, but this not fix the issue...

Any ideas ?

1 REPLY

Re: Topology View Issue

as jclarke mentioned on this forum before, this is usually due to the fact the client cannot connect to the server on TCP ports 42342 and 43242 because of a firewall (e.g. local firewall on the laptob) or accesslist that prevents this.

For a test try to connect to the server on these ports, like:

telnet 43242

telnet 42342

Also the name of the LMSserver must be resolvable on the client.

136
Views
0
Helpful
1
Replies