when i try to login to ciscowork homepage:
it diplayed error :
type Status report
description The requested resource (/cwportal/c/portal/login) is not available.
any suggestions ?
Try to Reboot the server once (if not tried before)
share the below information:
-output of pdshow
- apache.log ,error.log and stdout.log
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i'd reboot the server but it still same issue.
now i'm trying re-install it to make sure, i clean my server before, e..g. registry, folder installation, if the problem still exist i'll send the information.
thanks for response
after i re-installed it, the tomcat servlet engine service cannot start, it shows
"The Ciscoworks Tomcat servlet engine service on local computer started and then stopped".
I've try restart daemon manager but still same problem.
Really appreciate for any advice.
Share the Installation.log .
In the meantime try to REBOOT is once and see if the tomcat and Apache works this time .
Is the server running under Domain ?
Did you installed LMS after login to the server as "local Administrator" ?
I can see below errors ::
ERROR: Failed to open C:\PROGRA~1\CSCOpx\databases\ipm\orig\odbc.tmpl ERROR: Failed to open C:\PROGRA~1\CSCOpx\databases\ipm\orig\odbc.tmpl ERROR: Failed to authenticate [ipm] database. ERROR: Failed to open C:\PROGRA~1\CSCOpx\databases\rmeng\orig\odbc.tmpl ERROR: Failed to open C:\PROGRA~1\CSCOpx\databases\rmeng\orig\odbc.tmpl ERROR: Failed to authenticate [rmeng] database.
doesn't seems to be a clean Install.
I would suggest to Re-installed it..
Follow below recommedations during the installation
I just re-install it and follow your recommendations, but still same error , it doesn't work. Tomcat servlet service cannot start
try to re-registered the Apache as below::
pdreg -u Apache
to registered :
C:\PROGRA~2\CSCOpx\MDC\Apache\bin>pdreg -r Apache -e "C:\PROGRA~2\CSCOpx\MDC\Apache\bin\Apache.exe" -f "-d C:\PROGRA~2\CSCOpx\MDC\Apache -D SSL" -d TomcatMonitor ( one command)
Assuming C:\Progra~2 is the NMSROOT
To veify the registraion ( you can run the below command before you register as well to compare) :
C:\PROGRA~2\CSCOpx\MDC\Apache\bin>pdreg -l Apache
Process = Apache
Path = C:\PROGRA~2\CSCOpx\MDC\Apache\bin\Apache.exe
Flags = -d C:\PROGRA~2\CSCOpx\MDC\Apache -D SSL
Startup = y
Dependencies = Tomcat
if above does not work, share the below info:
sreen shot of LMS services from "services.msc" window