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Unable to access to Topology Services.

I'm running LMS 2.6 with Campus Manager 4.0.12.

I'm able to connect to services locally only. I cannot connect to ANI server remotely: popup attached!

Thanks for help.

Regards.

Andrea

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Unable to access to Topology Services.

This is almost always related to not allowing certain TCP ports between client and server. For Campus 4.x and 5.0, you must allow TCP ports 1683, 1684, and 8088 between your client and server. Make sure you can telnet to those ports on the server from your client. You should get a connection with no data returned. If you get a timeout or connection refused, then you need to work with your firewall/network team to open those ports.

1 REPLY
Cisco Employee

Re: Unable to access to Topology Services.

This is almost always related to not allowing certain TCP ports between client and server. For Campus 4.x and 5.0, you must allow TCP ports 1683, 1684, and 8088 between your client and server. Make sure you can telnet to those ports on the server from your client. You should get a connection with no data returned. If you get a timeout or connection refused, then you need to work with your firewall/network team to open those ports.

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