Unable to connect using Network Assistant 5.8.7

[jjackson]

I receive an Unable to connect error when trying to connect to our Cisco 4900M switch using Network Assistant 5.8.7. Can anyone help on this? My configuration is attached.                

[Marvin Rhoads]

CNA needs to be able to authenticate to the devices over http(s).

Try adding "ip http authentication local".

[jjackson]

Thank you, but still getting Unable to connect error.

[Marvin Rhoads]

Can you browse to the switch directly by typing its address in your browser from the same machine you are running CNA from?

[jjackson]

No, I can't. Support said that you can't connect to the 4900m via a browser because they don't have browser GUI interface, and that they only way to get to it is via CNA or Cisco Prime LMS.

I can ping the switch, however, from the same machine running CNA, and I can SSH and Telnet to it.

[rajevasu]

Hi,

Please try the following steps:

1. Type "sh ip http server status" command

The following output appears:

Switch_179_CNATest#sh ip http server status

HTTP server status: Enabled

HTTP server port: 80

HTTP server authentication method: enable

Please confirm that http server status should be "Enabled"

and you should enter the same port number while launching the CNA. For example here the port number is 80.

To change the port number

Switch_179_CNATest(config)#ip http port 1026

To enable Http

Switch_179_CNATest(config)# ip http server

Please let me know if you have any issue.

Thanks & Regards,

Rajesh Vasudevan

[jjackson]

Hi Rajesh,

I get the following when I type "sh ip http server status":

Thank you,

John