Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Webcast-Catalyst9k
New Member

Unable to connect using Network Assistant 5.8.7

I receive an Unable to connect error when trying to connect to our Cisco 4900M switch using Network Assistant 5.8.7. Can anyone help on this? My configuration is attached.                

6 REPLIES
Hall of Fame Super Silver

Unable to connect using Network Assistant 5.8.7

CNA needs to be able to authenticate to the devices over http(s).

Try adding "ip http authentication local".

New Member

Unable to connect using Network Assistant 5.8.7

Thank you, but still getting Unable to connect error.

Hall of Fame Super Silver

Unable to connect using Network Assistant 5.8.7

Can you browse to the switch directly by typing its address in your browser from the same machine you are running CNA from?

New Member

Unable to connect using Network Assistant 5.8.7

No, I can't. Support said that you can't connect to the 4900m via a browser because they don't have browser GUI interface, and that they only way to get to it is via CNA or Cisco Prime LMS.

I can ping the switch, however, from the same machine running CNA, and I can SSH and Telnet to it.

New Member

Unable to connect using Network Assistant 5.8.7

Hi,

Please try the following steps:

1. Type "sh ip http server status" command

The following output appears:

Switch_179_CNATest#sh ip http server status

HTTP server status: Enabled

HTTP server port: 80

HTTP server authentication method: enable

Please confirm that http server status should be "Enabled"

and you should enter the same port number while launching the CNA. For example here the port number is 80.

To change the port number

Switch_179_CNATest(config)#ip http port 1026

To enable Http

Switch_179_CNATest(config)# ip http server

Please let me know if you have any issue.

Thanks & Regards,

Rajesh Vasudevan

New Member

Unable to connect using Network Assistant 5.8.7

Hi Rajesh,

I get the following when I type "sh ip http server status":

Thank you,

John

344
Views
0
Helpful
6
Replies
CreatePlease to create content