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Webcast-Catalyst9k
New Member

Unable to get configuration. Try again later.

Hi,

We have an issue with our 6500 catalysts.

We are regularly seeing the error above on our cat6500 devices when executing  a 'sh run ' command:

We've seen this error for quite some time but the frequency seems to be increasing up to the point where it becomes problematic now because backups and other automated actions are failing regularly.

We don't see multiple processes with the commando "sh config lock" at that time. But when we do a "sh users", we can see sometimes multiple users.

I supose it is possible for multiple users to do a logon at the same time, but not make changes at the same time.

We are using IOS  s72033-ipservicesk9_wan-mz.122-33.SXI7.bin. It seems that all switches with these IOSses seem to have the problem. But in the bug toolkit I can't find any reference to a bug...

Has anyone experienced this problem before?

Thanks,

Best Regards,

joris

3 REPLIES
New Member

Unable to get configuration. Try again later.

Hi Joris,

Today I noticed the same on one of our Customer's switches.

HOSTNAME#show running-config interface gigabitEthernet 1/21

Unable to get configuration. Try again later.

HOSTNAME#show running-config interface gigabitEthernet 1/21

Unable to get configuration. Try again later.

Thre box is runnig "s72033-advipservicesk9_wan-mz.122-33.SXI3.bin".

The config of that port is pretty large - more than 2500 bytes.

I assume that it is a normal message when the box due to some reason can't read the config from hardware.

Or maybe there migh be some issue with memory ... nvram for example.

Anyone, any other ideas?

E-gards,

Vasil

New Member

Unable to get configuration. Try again later.

Hi Vasil,

We ran into bug CSCte45466.

Best Regards,

Joris

New Member

Unable to get configuration. Try again later.

Absolutely.

10x,

Vasil

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