Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unable to view C2960's in CiscoView

Just upgraded to LMS 3.01 (CiscoView 6.1.7) - when I attempt to view a 2960 switch it comes up with an error regarding not having the device package, even though LMS 3.01 was released long after I installed any 2960 switches...

I assume the missing device packages are something I can download, but my LMS machine is not connected to the Internet, and the links to download LMS software draw a blank even though I've licensed the software on my user profile.

Evidently I'm missing something - can one of you helpful people point me in the right direction?

5 REPLIES
Silver

Re: Unable to view C2960's in CiscoView

With the IDU from March you get support for the 2960's. I've got a 3.00 installation that has these groups working in Ciscoview:

Cisco Catalyst 2960-24TT Switch

Cisco Catalyst 2960-48TT Switch

New Member

Re: Unable to view C2960's in CiscoView

download the latest package via:

http://www.cisco.com/cgi-bin/Software/CiscoView/cvplanner.cgi

or directly from the CWLMS 3.0 software center (device update)

New Member

Re: Unable to view C2960's in CiscoView

My user account doesn't have access to this - I trust this is something the software reseller can arrange?

It seems odd that even though I have registered the software license to my account and received an email to this effect, the website denies I am a customer...

New Member

Re: Unable to view C2960's in CiscoView

your reseller or cisco partner has to provide a PICA account (if you have CWLMS CON_SAS software support)

New Member

Re: Unable to view C2960's in CiscoView

I have not purchased software support for LMS 3. Is this the only way of downloading any Cisco updates?

To be honest, I would expect all of its modules to support my switches out of the box, without me having to subscribe for additional access to download something that should surely be included.

174
Views
0
Helpful
5
Replies
CreatePlease to create content