Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

Unknown Devices in RME Hardware Summary

we have 87 devices that are showing up in the unknown devices category on the RME Hardware Summary. This devices are ONS M-Series Software Cards for our 15454 chassis. Any idea how I can get them out of the unknown state?

Hall of Fame Super Silver

Re: Unknown Devices in RME Hardware Summary

Since the ONS M-series cards are not supported devices under CiscoWorks LMS (reference:, you'll need to:

a. delete them from your Device and Credentials Repository (DCR). Do this via: Common Services > Device and Credentials > Device


b. change your discovery options to make sure they are not rediscovered / re-added. Depending on your setup, how to do this varies. If you are doing automated discovery in LMS, go to: Common Services > Device and Credentials > Device Discovery > Discovery Settings and configure a filter. SysObjectID may be a good filter option in this case.

If you are running in ACS mode, I'm not sure you can delete the devices in LMS without also deleting them in the ACS server. That might affect your AAA procedure for your devices.

CreatePlease to create content