08-07-2016 04:31 PM
This is self response.
I have found the following bug-id but this is about Catalyst 4000 series but it does not include Cat3650.
CSCud34951 - percent Failed to read thread information, returned 2010 on and39;show tech-support
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCud34951
% Failed to read thread information, returned 2010 on 'show tech-support
########
Hello
When it repeats to do show tech-support on Cat3650 through telnet.
Then it shows the following unknown message through console port.
PC---->Cat3650 (telnet/console)
*Aug 7 12:24:03.634:
% switch-1:os_info_p:Failed to read thread information, returned 2010
*Aug 7 18:29:00.867:
% switch-1:os_info_p:Failed to read thread information, returned 2010
*Aug 7 18:29:02.377:
% switch-1:os_info_p:Failed to read thread information, returned 2010
*Aug 7 18:30:59.765:
% switch-1:os_info_p:Failed to read thread information, returned 2010
*Aug 7 18:34:30.968:
% switch-1:os_info_p:Failed to read thread information, returned 2010
*Aug 7 18:51:04.328:
% switch-1:os_info_p:Failed to read thread information, returned 2010
I have already investigated through CCO, release note or other search engine but there is not any related information.
Best Regards,
Masanobu Hiyoshi
02-22-2018 05:09 PM
Hello Masanobu,
Unknown log message when it repeats "show tech-support"
Try using the syntax
show tech-support [ brief ] [ save [ filename ] | save-uncompressed [ filename ] ]
Parameters
brief
Displays a summary of show version, show configuration, show interfaces, show ip route, and show log commands.
save
Saves the support information to a compressed (.gz) file. The file name takes the format hostname tech-support timestamp gz, where hostname is the host name configured for the Vyatta device and timestamp is the time the file was saved in the format YYYY-MM-DD-hhmmss.
For local files, a rotation mechanism limits the number of output files to 100; that is, creating a file after the first 100 files causes the oldest file to be deleted.
save-uncompressed
Saves the support information to an uncompressed file. The file name takes the format hostname tech-support timestamp, where hostname is the host name configured for the Vyatta device and timestamp is the time the file was saved in the format YYYY-MM-DD-hhmmss.
For local files, a rotation mechanism limits the number of output files to 100; that is, creating a file after the first 100 files causes the oldest file to be deleted.
filename
The name of a file to which to save the support information. Refer to “Usage Guidelines” for details.
To better manage this output, you can redirect the output to a file (for example, show tech-support > filename ) in the local writable storage file system or the remote file system.
You can use one of the following redirection methods:
Show tech-support is just a consolidated file of all the show commands that a specific device holds.
You can use simple show commands as an alternative for it
09-10-2018 10:42 PM
Hello Jkilleda,
Thank you very much, I appreciate if I can make sure of this output log.
So the conclusion is just cosmetic it can be ignored right?
Best Regards,
Masanobu Hiyoshi
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