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Community Member

Unresponsive alerts

In LMS 3.0.1 am receiving unresponsive alerts on my VRF interface,though it is up and running.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Unresponsive alerts

If you unmanage the interface, then DFM will not report if it goes down. However, if you only unamanage the IP, then DFM will report when the interface goes down.

8 REPLIES
Cisco Employee

Re: Unresponsive alerts

In order for DFM to be able to manage an interface, it must be able to ping the IP address on that interface. If the IP is not ICMP-reachable, then you need to unmanage that IP in the DFM Detailed Device View. To do this, go to DFM > Device Management > Device Details, find the IP in the IP branch of the tree, and set its managed state to false.

Community Member

Re: Unresponsive alerts

Hi Joe,

These interfaces are live i dont want to make it false,i want the status if they goes down or up,they are asosciated to MPLS VRF so that's the reason LMS is not able to ping,To ping these interfaces from the switch itself then i have to use a commmand

ping vrf test 10.10.10.l I can't ping by normal ping command.

what the alternate solution.

Thanks

Cisco Employee

Re: Unresponsive alerts

There is no alternate solution. If DFM cannot ping the IPs, then you must unmanage them. The interfaces will remained managed, though.

Community Member

Re: Unresponsive alerts

Hi Joe

when the interface truly goes down,it will reflect in DFM also after unmanaging the ports??????????????

Cisco Employee

Re: Unresponsive alerts

If you unmanage the interface, then DFM will not report if it goes down. However, if you only unamanage the IP, then DFM will report when the interface goes down.

Community Member

Re: Unresponsive alerts

Thanks Joe,

The issue is solved,

Community Member

Re: Unresponsive alerts

Hi Joe

when the interface truly goes down,it will reflect in DFM also after unmanaging the ports??????????????

Community Member

Re: Unresponsive alerts

Joe

sorry the thread was sent again,

I will do it and i will close the case,

Thanks

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