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New Member

Update to CM 5.1.4

Dear Experts,

I have strange error when updating our CW LMS 3.2. with CM 5.1.4.

It gives me error saying some files are still opened (see attachment). And even if I manually kill all processes that use those files it still gives me the same error.

Any ideas?

Thanks

4 REPLIES
Bronze

Re: Update to CM 5.1.4

I had the same problem with installation of CM 5.1.3.

Please double check if there are some exe which takes those ddl-files.

I use Process Explorer for the search.

Perhaps this tool helps you, too.

New Member

Re: Update to CM 5.1.4

already tried it. I killed that exe file, checked with Process monitor for opened files and found none of them, but Setup still says they are opened.

I had more opened files since Setup stops all Cisco Services and then start all of them again. So I had to disable all cisco services, but still have some files opened.

Bronze

Re: Update to CM 5.1.4

Services like crmlog, crmrsh or crmtftp will not be stopped by "net stop crmdmgtd". crmlog was the service on my installation which blocked the ddl-files.

New Member

Re: Update to CM 5.1.4

I even had these services disabled and still had that problem

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