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New Member

Upgrade LMS 2.5.1 problem - processes do not start

Initially I tried an upgrade from LMS2.2 to LMS2.5.1 with data migration. The install appeared to go well. After the install the processes would not start. I tried various things like manually starting the processes, initializing the database and eventually a complete blank install (not upgrade) but the problem is still there. I am using Solaris 8.

Logfile is /var/adm/CSCOpx/log/daemons.log

log4j:ERROR Could not connect to remote log4j server at [localhost]. We will try again later.

java.net.ConnectException: Connection refused

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:350)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:137)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:124)

at java.net.Socket.<init>(Socket.java:268)

at java.net.Socket.<init>(Socket.java:122)

at org.apache.log4j.net.SocketAppender.connect(SocketAppender.java:301)

at org.apache.log4j.net.SocketAppender.activateOptions(SocketAppender.java:255)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:247)

at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:123)

at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:87)

at org.apache.log4j.PropertyConfigurator.parseAppender(PropertyConfigurator.java:637)

at org.apache.log4j.PropertyConfigurator.parseCategory(PropertyConfigurator.java:595)

at org.apache.log4j.PropertyConfigurator.parseCatsAndRenderers(PropertyConfigurator.java:522)

at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:412)

at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:309)

at org.apache.log4j.PropertyWatchdog.doOnChange(PropertyConfigurator.java:665)

at org.apache.log4j.helpers.FileWatchdog.checkAndConfigure(FileWatchdog.java:80)

at org.apache.log4j.helpers.FileWatchdog.<init>(FileWatchdog.java:49)

at org.apache.log4j.PropertyWatchdog.<init>(PropertyConfigurator.java:657)

at org.apache.log4j.PropertyConfigurator.configureAndWatch(PropertyConfigurator.java:373)

at org.apache.log4j.PropertyConfigurator.configureAndWatch(PropertyConfigurator.java:355)

at com.cisco.nm.trx.LogService.ItemLog.loadMyLogConf(ItemLog.java:142)

at com.cisco.nm.trx.LogService.ItemLog.<init>(ItemLog.java:85)

at com.cisco.nm.trx.LogService.ItemLog.getInstance(ItemLog.java:202)

at com.cisco.nm.trx.pm.server.PMServer.<clinit>(PMServer.java:58)

11/Aug/2006 16:56:31:195 ERROR ? ? - URN_NOT_FOUND : urn "TIS-1.0" : Not found !!

11/Aug/2006 16:56:31:224 ERROR ? ? - URN_NOT_FOUND : urn "TIS-1.0" : Not found !!

11/Aug/2006 16:56:31:479 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

11/Aug/2006 16:56:31:485 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

11/Aug/2006 16:56:31:485 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

Then the following error repeats itself:

In EPMOgsAdapter:since isOGSup is not true

In EPMOgsAdapter:EPMOgsadapter is sleeping. Waiting for OGSServer to come up com.cisco.nm.xms.ctm.common.CTMExc

eption: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

11/Aug/2006 16:59:20:454 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

11/Aug/2006 16:59:20:454 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

11/Aug/2006 16:59:20:455 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

Any help will be greatly appreciated!

Thanks

Cowana

3 REPLIES
Cisco Employee

Re: Upgrade LMS 2.5.1 problem - processes do not start

Have a look at /opt/CSCOpx/lib/classpath/md.properties for the entries:

...

PX_HOST = hostname

PX_FQDN = hostname

Is the hostname here correct? Is it the one that Solaris shows for the machine?

Also, try this:

Please try recreating the self-signed certificate from the GUI and then restart the

daemons.

You can do this by going to Server > Security > Single-Server Management >

Certificate Setup and choose "Apply". Once this is corrected, DCR would startup without

this error. Remember to restart the daemons.

New Member

Re: Upgrade LMS 2.5.1 problem - processes do not start

Yes, the entries in this file are correct. Both are the hostname and the same that Solaris reports. Unfortunately I cannot get to the gui via web as as there right daemons have not started. Although I can start Apache manually, I cannot even get as far as the login screen. Could it also be related to authentication and rights? In the /var/log/authlog I see a whole bunch of auth.errors by user casuser.

I'm stumped ;-(

New Member

Re: Upgrade LMS 2.5.1 problem - processes do not start

Maybe it's too late for you, but I have to say that davistan's answer has been extremely useful for me, because we had exactly the same problem last week, and we could solve it following his/her directions about "Certificate Setup".

I could start CW2K GUI after about two hours after "dmgtd start". I could see that DCRServer process was the process that didn't worked well until setting up the certificate, and this avoids CW2K starting up in a reasonable time, but with a little bit of patience it begins working, except obviously the functionalities related to this process (DCA).

I hope this can help anyone else.

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