02-17-2009 08:53 AM
I want to upgrade LMS from 3.0 to 3.1. Could I use my CCO account to download all package or log a ticket to Cisco get free 3.1 media disk? Please advice.
Thank you very much!
02-17-2009 08:54 AM
If you have LMS 3.0 covered under a contract, go to http://www.cisco.com/upgrade/ , and enter your contract number. You can then have the upgrade DVD shipped to you.
02-17-2009 11:05 AM
Thanks for your quick response, J!
The following information is our current version of all products involving in Ciscoworks:
CiscoWorks Common Services3.1.0 Licensed
Campus Manager 5.0.0 Purchased
CiscoView 6.1.6 Licensed
CiscoWorks Assistant 1.0.0 Licensed
Device Fault Manager 3.0.0 Purchased
Internetwork Performance Monitor 4.0.0 Purchased
Integration Utility 1.7.0 Licensed
LMS Portal 1.0.0 Licensed
Resource Manager Essentials 4.1.0 Purchased
If I need to upgrade all products in order to be compatiable with LMS3.1, how could I do? download or provide the same contract number.
Thanks again!
02-17-2009 11:26 AM
All you need to do is get the LMS 3.1 DVD. It will upgrade all of these components. Follow the URL I posted previously.
02-17-2009 11:28 AM
Sorry to bother you agaon, J!
Is the LMS3.1 DVD free or i have to pay it?
Thanks a lot
02-17-2009 11:53 AM
If you have a service contract covering LMS 3.0, the LMS 3.1 DVD is free.
02-17-2009 11:58 AM
Cool! thanks for your help! Great support.
04-20-2009 11:56 PM
recently my server crashed badly and i have to reinstall lms from scratch. We bought the version 3.0 and i want to reinstall it but avoid reinstalling every patch to 3.0.1 etc. Is there a way I can get lms3.1 so I don t waste time to reinstall 3.0 then 3.0.1 etc...
I tried to use the url provided in your post but my contract number is not longer recognized, it looks like my SAS ended the 01/JAN/2009.
What can i do ? Will my licence stil valid with 3.1?
Would I need to reinstall first 3.0 and then upgrade to 3.0.1 and then to 3.1?
I get confused of how cisco mange software upgrades
regards
alex
04-21-2009 12:53 AM
You can download LMS 3.1 evaluation software from here:
https://cisco.mediuscorp.com/market/networkers/productView.se.work?/nxt/rcrs/proieidentity/=17389
This is the same software that is on the DVD and I have sucessfully upgraded an existing LMS 3.0 server with it. The existing LMS 3.0 license was still valid with this as well. I assume a fresh install would also work although I haven't tried it.
I am not sure if this is supported (or if this is even allowed?), however it did work for me.
HTH
Andy
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: