11-19-2007 08:07 PM
I just received LMS 3.0. I would like to do a "clean install" as opposed to an upgrade. I could use some guidance on how to completely uninstall 2.6 and any other system preparation tasks prior to installing 3.0. Has anyone else done this (ie - unistall 2.6 and install 3.0)?? What's the best practice here?
Thanks for your assistance.
Solved! Go to Solution.
11-23-2007 03:51 PM
This is a known bug (CSCsk19350). A patch is available from http://www.cisco.com/cgi-bin/tablebuild.pl/cwa10 .
11-19-2007 08:20 PM
Just do the uninstall as you would normally, then remove the left over NMSROOT directory when you're done. If this is Windows, then reboot after that.
11-19-2007 09:42 PM
Ok - thanks for that. One other thing - Are there any registry keys/entries I need to be concerned with left over from the uninstall?
11-19-2007 11:39 PM
No, there shouldn't be if the uninstall is done properly. If that fails, you can contact the TAC for an executable that will completely clean the system of CiscoWorks.
11-22-2007 08:11 PM
J,
Thanks for all your assistance. I have just 1 last issue I need help with so I can can move forward on the LMS 3.0 install tomorrow.
We are not using DNS for our devices, I have created a Hosts file though with the IP's and device names I want to use.
What do I need to do on the install so that DFM will use the device names (rather than IP addresses) for the "Managed Object = " field in the email notifications? Heres what we get now in 2.6:
EVENT ID = 000HD17
ALERT ID = 0000HWO
TIME = Thu 22-Nov-2007 05:01:53 PST
STATUS = Active
SEVERITY = Critical
MANAGED OBJECT = 10.255.255.82
MANAGED OBJECT TYPE = Routers
EVENT DESCRIPTION = OperationallyDown::Component=CARD-10.255.255.82/5 [0/1/0] [Unknown];SystemName=10.255.255.82;Status=CRITICAL;StandbyStatus=NOTAPPLICABLE;Location=Slot:0/1/0|Serial#:0|HwVersion:1.3|SwVersion:|;Description=Unknown;
CUSTOMER IDENTIFICATION = VReda
CUSTOMER REVISION = 1a
Is the hosts file adequate or do I need to do anything else? Also - what do I check (or uncheck) as far as using reverse dns, use host name, use system name (whats the diff?), etc... in the setup?
Thanks again for all your help.
Charles
11-22-2007 08:45 PM
A hosts file should be adequate. You can check hostname resolution using the resolver.pl utility that is distributed with LMS:
NMSROOT/bin/perl NMSROOT/bin/resolver.pl HOSTNAME
NMSROOT/bin/perl NMSROOT/bin/resolver.pl IPADDRESS
You want forward and reverse resolution to be consistent.
11-23-2007 03:33 PM
J,
I installed LMS 3.0 fine, then updated to Campus 5.0.1 and DFM 3.0.1 - now when I go to Server Setup there are red X's (instead of green check marks) under column "version supported" . What am I missing here? The installs of both patches seemed like they went fine with no issues.
11-23-2007 03:51 PM
This is a known bug (CSCsk19350). A patch is available from http://www.cisco.com/cgi-bin/tablebuild.pl/cwa10 .
11-23-2007 05:16 PM
That fixed it - thanks!
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