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New Member

Urgent -- LMS 3.1 discovery

I have LMS 3.1 on win 2003 R2 standard edition with sp2. It is working in AAA mode. When I am trying to go to CS-> device & credential, next page is not opening ... As a result i am not able to run discovery.

Why it is happening and from where I can get log related to such problem.

  • Network Management
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Urgent -- LMS 3.1 discovery

Devices will appear unreachable to discovery if the SNMP credentials you configured in Discovery are wrong. Double-check that you have entered the correct SNMP credentials for those unreachable devices.

Yes, you need to start a new thread for IPM.

14 REPLIES
Cisco Employee

Re: Urgent -- LMS 3.1 discovery

What error do you get trying to launch Device Discovery?

New Member

Re: Urgent -- LMS 3.1 discovery

after clicking on device discovery within device & credential option, discovery summary page is not comming. I waiting for an hour or more. then it is giving page cannot be displayed. so, i am not able to provide seed info and start discovery.

Cisco Employee

Re: Urgent -- LMS 3.1 discovery

Post the output of the pdshow command.

New Member

Re: Urgent -- LMS 3.1 discovery

here is the output of pdshow command

Cisco Employee

Re: Urgent -- LMS 3.1 discovery

Post screenshots of the Services control panel showing all of the CiscoWorks services.

New Member

Re: Urgent -- LMS 3.1 discovery

attached is the req snaps. is there any issue with IIS & Kiwi syslog software.

Cisco Employee

Re: Urgent -- LMS 3.1 discovery

You've set all of the CiscoWorks services to be Automatic. This is wrong, and will break LMS. You need to set the following services back to Manual start, then reboot:

CiscoWorks ANI database engine

CiscoWorks RME NG database engine

CiscoWorks Tomcat Servlet Engine

CiscoWorks Web Server

CWAWFEngine database engine

CWCS Cmf database engine

DFM dfmEpm database engine

DFM dfmFh database engine

DFM dfmInv database engine

IPM NG database engine

You also need to disable Kiwi as it is interfering with the syslog daemon that is included with LMS.

New Member

Re: Urgent -- LMS 3.1 discovery

Made specified services as manual start. Disabled Kiwi. Restarted daemon manager. Also rebooted the server. But the problem persists.

Cisco Employee

Re: Urgent -- LMS 3.1 discovery

Post the new pdshow output, the CSDiscovery.log, and the list of contents under NMSROOT/conf/csdiscovery.

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