10-12-2008 09:09 PM
Hi, Please help. We have a LMS2.6 with RME 4.0.5. When I launched Netconfig Jobs, this window appeared <Error occured while processing. Possible Cause:URN_NOT_FOUND :urn "JRM" : not found!!>
Thanks in advance.
Solved! Go to Solution.
10-19-2008 04:10 PM
Shutdown Daemon Manager, and then try delete delete D:\PROGRA~1\CSCOpx\www\classpath\gatekeeper.ior as a local Administrator. If this works, try restarting Daemon Manager. If jrm still doesn't come up, try a reboot.
10-12-2008 09:20 PM
Please post the output of the pdshow command.
10-14-2008 10:48 PM
10-15-2008 08:34 PM
Please post the jrm.log. Has the hostname of this LMS server been changed? Is this LMS server integrated with ACS?
10-15-2008 09:49 PM
10-15-2008 09:54 PM
Check the permissions on D:\PROGRA~1\CSCOpx\www\classpath\gatekeeper.ior and D:\PROGRA~1\CSCOpx\www\classpath. Make sure casusers has full control over both this file and its parent directory. If the permissions are wrong, correct them, then restart Daemon Manager.
10-15-2008 10:15 PM
Hi, How do I open the gatekeeper.ior file to check the permissions? What's the other file to check in D:\PROGRA~1\CSCOpx\www\classpath? Thanks.
10-16-2008 06:25 AM
Right-click on the file and the directory, and select the Properties > Security. Make sure the casusers group has full control.
10-16-2008 01:16 PM
Hi, the casuser had full control when I looked at permissions but is not an owner when I looked at Advanced. Do I need to make it an owner as well? How do I restart the daemon manager? Thanks.
10-16-2008 02:18 PM
Casuser should be the owner of this file, and the casusers group should have full control. If casuser is not the owner, set casuser to be the owner, and check your Services control panel. Make sure the Daemon Manager, TFTP, RSH/RCP, and syslog CiscoWorks services are the only CiscoWorks services to be started automatically. The rest MUST be started manually. If any service is not set correctly, fix its startup type, then reboot.
To restart Daemon Manager run:
net stop crmdmgtd
net start crmdmgtd
10-16-2008 04:50 PM
Hi, Which directory do I do the two commands? Thanks.
10-16-2008 07:41 PM
Hi, I stop and start CiscoWorks Daemon Manager using ...Control Panel>Services and a Services window appeared with this message-- "Could not stop the CiscoWorks Daemon Manager Service of Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion." The status column was blank and I had to press the start button to have the word start back on the status column. Thanks.
10-16-2008 08:10 PM
You can't stop Daemon Manager from the control panel. You need to stop is from the command line using the command I already mentioned. This command can be run from any directory.
10-17-2008 11:35 AM
Hi, I did the stop and start from command line and still received the error when I went to netconfig. I noticed that in gatekeeper.ior, it was casusers, I changed it to casuser and repeated the procedure but still got the error. I attached pdshow and jrm logs, shpould this help. Thanks.
10-17-2008 12:17 PM
The error still points to an access problem on D:\PROGRA~1\CSCOpx\www\classpath\gatekeeper.ior. What do you service startup parameters look like?
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