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Community Member

User Setup

Is there a way I can create a user just to have read and write access to Chasis View.

When I give a user just Helpdesk, they are not able to even read the chasis view.

Pls help.

5 REPLIES

Re: User Setup

What version and platform of LMS do you have? There was a Bug with HelpDesk Role cannot use CiscoView?

Blue

Re: User Setup

CSCsg26840: User must have "network admin" privilege to use CiscoView.

Community Member

Re: User Setup

But that will mean that the helpdesk user will have access to almost all other privileges, which they should not have access to.

Is this how it was designed? Is there a way around this?

Thanks

Community Member

Re: User Setup

LMS 2.6. No, Helpdesk alone cannot use CiscoView.

Re: User Setup

there is a patch available from TAC for this issue (CSCsg26840)

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