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UserTracking and Alcatel IP Phones

delahais
Level 1
Level 1

One of my customers have some Alcatel IP phones with the CallManager OXE IP from Alcatel.

In UserTracking, he have none Ip phone + the PC connected on these IP phones.

Someone knows, what is the solution to have the Alcatel Ip phone + PC in Usertracking database ?

Thank in advance for your help ?

Nico.

1 Reply 1

nhabib
Level 9
Level 9

These will not be recognized in User Tracking since it only polls the Cisco Call Manager for IP Phones.

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