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New Member

UT never stop running

Hi

I have problem with my user tracking. When i start the user trackin it never stop. And i get following message in ut.log.

java.lang.OutOfMemoryError

<<no stack trace available>>

2006/05/17 10:38:31 DBConnecton-Reaper ani MESSAGE DBConnection: Closed Database connection [hashCode = 531758]

3 REPLIES
Cisco Employee

Re: UT never stop running

Looks to be a memory issue with the number of devices you are trying to collect. Is this on Solaris ? Do you have a number of 3550, 3650, or 3750 series running 12.2(25)SED or earlier code?

You can try increasing the size of the ANIServer

memory:

# /etc/init.d/dmgtd stop

# cd /opt/CSCOpx/objects/dmgt

# cp dmgtd.conf dmgtd.confBAK

# vi dmgtd.conf

/^ANIServer

This will place your cursor on the line for the startup of ANIServer. The first

word on this line should be "ANIServer". Toward the end of this long line you

should see something like "-Xmx1024m". Try changing this value to "-Xmx2048m".

# /etc/init.d/dmgtd start

Run the data collection again. If it is successful, you can try stepping the

value down to say 1536m.

New Member

Re: UT never stop running

It's a windows installation

Cisco Employee

Re: UT never stop running

For Windows:

# From DOS --> net stop crmdmgtd

# Then go to c:\Program Files\CSCOpx\objects\dmgt

# Make a backup of dmgtd.conf --> dmgtd.confBAK

# Edit the dmgtd.conf with notepad

Look for the word "ANIServer" as the first

word on a line.

Toward the end of this long line you

should see something like "-Xmx1024m".

Try changing this value to "-Xmx2048m".

# net start crmdmgtd

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