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Bronze

UTA Continuously running

Hi,

I'm using LMS2.6 with CM4.0.10. From last week the UT Acquisition schedule process showing in running state continuously for more than 24 hours. We are having nearly 4500 end hosts.

[Previously it used to take 30 min (LMS2.5), from last one/two months it was taking 2 hours.]

I have restarted the server but still same problem. All processes seems to running normal.

Can anyone help please..

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: UTA Continuously running

No. The DCR data is stored in the cmf database. You will only lose Campus Manager-related data.

8 REPLIES
Cisco Employee

Re: UTA Continuously running

Please post the output of the pdshow command as well as the ut.log.

Bronze

Re: UTA Continuously running

Hi Clarke,

I have attached the files...

Regards,

Cisco Employee

Re: UTA Continuously running

There appears to be a problem with the ANI database. If you have a known good LMS backup, it might be time to restore it. Else, you will need to reinitialize the ANI database then run a new Campus Data Collection, then a new UT acquisition. To reinitialize the ANI database, run the command:

C:\PROGRA~1\CSCOpx\bin\perl C:\PROGRA~1\CSCOpx\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI

Bronze

Re: UTA Continuously running

Hi Clarke,

By reinitializing the ANI database do I lose DCR data?

Regards,

Cisco Employee

Re: UTA Continuously running

No. The DCR data is stored in the cmf database. You will only lose Campus Manager-related data.

Bronze

Re: UTA Continuously running

Thank you Clarke...

Bronze

Re: UTA Continuously running

Hi,

Daemon manager is running ...

Daemon manager must be shut down before running dbRestoreOrig.pl

Whats the next step?

Cisco Employee

Re: UTA Continuously running

net stop crmdmgtd

(reinitialize the database)

net start crmdmgtd

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