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New Member

UTU not find device by host name

I just installed UTU 1.1.1 on my descktop.

I can find device by ip address but not by device name. what need to do able to track by host name?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: UTU not find device by host name

If you want to do partial matches, use a '*' character. For example, to find all end hosts with a hostname of computer, search for "computer*". If you leave out the asterisk, then you only get an exact match.

5 REPLIES
Cisco Employee

Re: UTU not find device by host name

UTU searches for end host by hostname, not the device hostname. Make sure you are searching for the hostname of the end host client.

New Member

Re: UTU not find device by host name

can you explain to me the 2 difference.exapmle

my PC full name is "computer.company.net" so the host name is computer. what is the device host name?I'm not tracking switch or router.on CW user tracking the End host name is listed.I have used that name for search.

Thank you so much

Eli

New Member

Re: UTU not find device by host name

thank you J. actually I found out the problem. I have to use full qualified name. "computer.company.net" instead of just "computer" am I correct ? hope so!!!

Cisco Employee

Re: UTU not find device by host name

If you want to do partial matches, use a '*' character. For example, to find all end hosts with a hostname of computer, search for "computer*". If you leave out the asterisk, then you only get an exact match.

New Member

Re: UTU not find device by host name

WOW...a great solution!!! thanks a lot!!

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