VMware Tools on Cisco Prime LMS 4.1

[Abel JULIAN]

Hello,

I have just installed Cisco Prime LMS 4.1 from .ova file on a VMware architecture. My customer wants to know if the server is compatible with vmware tools.

I looked over Cisco documentation but it is never mentionned.

Has someone allready take a look into that ?

Thanks,

Regards,

Abel JULIAN,

Nextiraone FRANCE.

[hgans]

Hi,

I have exactely the same question here, no VMWare Tools delivered with ova install...

Anyone with a clue regarding this?

What I've heard is that the performace is quite poor without the tools...

Thanks and

Regards

Herwig

[Michel Hegeraat]

The virtual appliance doesn't have a GUI on the "local console",  just a CLI interface.

It's performance is not affected by VMware tools.

What do you think you want to do with the VMtools?

Cheers,

Michel

[hgans · Accepted solution]

It's not a matter of managability, but maybe of performance?

I'm no VMWare specialist, what I've heard is that there are maybe some details to consider...

e.g. there are other virtual network adapters or memory assignement within VMWare host is different without installed tools...

Anyway, in the meantime I've got feedback by Cisco TAC that the tools are currently not supported for LMS 4.1 Virtual Appliance.

Despite LMS I've heard that Cisco has indeed support for the VMWare Tools in UC Virtual Appliances,

but currently also not for ACS5.2 Virtual Appliance

Cheers,

Herwig

[Michel Hegeraat · Accepted solution]

Depends on the OS I guess and of course if there is a console gui.

Ciscoworks doesn't.

You can use the VSphere client to set network adapter to the right vlan.

I would not touch any other setting of the Virtual applicance unless the TAC says you should.

Cheers,

Michel

[Abel JULIAN]

The real problem for my customer is the High Availibilty with Vmotion on VMware. If the VM do not has the VMtools installed, if a crash occur on the ESXi hosting it, Vsphere won't be able to move the VM on another ESXi.

But if we now that it is not supported by Cisco for sure, I will transmit it. This server may not need HA.

Thanks for yours answers.

Regards,

Abel

[Michel Hegeraat · Accepted solution]

As far as I know the HA idea is to have the VM on NAS somewhere remote from the ESX..

If the current ESX dies it would get started on the secondary ESX from the same NAS.

All this assuming LMS doesn't go corrupt when the ESX dies.

I've seen it "failover" and it took about 25 minutes before the GUI on the other ESX was responding.

My 2 cents

Michel

[Abel JULIAN]

Yes, the datastore is located on a remote SAN so the original source won't be impacted by the loss of the ESXi. But in a perfect world (with VMtools), Vmotion will move VM from one ESX to another in case of failure, performance problem etc.

Those functions won't be accessible here, and the VM will need to be restarted manually and reaffected to another ESXi in case of failure. Like I said before, the LMS server is not a critical application so that is not a huge issue. The important is to know that Cisco does not support this feature.

Anyway, I have my answer so it is ok for me, I will notify my customer.

Thanks you for your time,

Regards,

Abel