I installed WCS126.96.36.199 on a Win2k3 SP2 Engine for the first time. But as I started the WCS service I got an error.
It seems that the health monitor would not start.
As the WCS188.8.131.52 would not work I installed WCS184.108.40.206 and it works now.
In the install log I found a non fatal error:
Custom Action: com.cisco.packaging.SystemRequirementsCheck
Additional Notes: ERROR - class com.cisco.packaging.SystemRequirementsCheck.install() runtime
Until now I have not found any bug IDs for WCS220.127.116.11.
I use Win2k3 SP2 English with German language and keyboard settings.
faceing the same error.
Looks like it is an Java-error.
if you have Heap-Size errors,too.
Reinstalling from scratch right now.
youre right it was a java error. I contacted our sales engineering team. I got following working solution.
I changed a section in file WCS18.104.22.168\bin\startServer.bat:
Old: set JAVA_OPTS=-server -Xms256m -Xmx%MAX_HEAP_SIZE% -XX:MaxPermSize=256m -Xrs -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=logs
New: set JAVA_OPTS=-server -Xms256m -Xmx1024m -XX:MaxPermSize=256m -Xrs -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=logs
I just modified the statement:
old: set MAX_HEAP_SIZE=m
new: set MAX_HEAP_SIZE=1024m
It's working now.
Enjoy your day!
I have the same problem with the HealthMonitor Service, but on the linux version.
here the hm_launchout.log
Starting Health Monitor as a primary
Checking for Port 8082 availability... OK
Starting Health Montior Web Server...
Health Monitor Web Server Started.
Starting Health Monitor Server...
Health Monitor Server Started.
Starting WCS Server
Invalid maximum heap size: -Xmxm
Could not create the Java virtual machine.
where i have to modify the java option under linux redhat ?
startServer.sh in /opt/WCSx.x/bin
export JAVA_OPTS="-server -Xms256m -Xmx1024m -XX:MaxPermSize=256m -Djava.awt.hea