Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

web access on ncs prime

Hi,

We have an NCS prime. We'r unable to login via GUI interface, password is unknown as the person handling the systems has left.

Using command prompt, we did password reset , following cisco guide, however the GUI is still inaccessible.

Any idea on how to proceed further to recover the GUI password.

Thanks in advance.

4 REPLIES
Cisco Employee

web access on ncs prime

Hi,

Try this :

Login as admin mod and appaly the following steps,

NCS/admin# NCS password root password Public123
CompilerOracle: exclude org/snmp4j/Snmp.send

Loading USER - root
Validating new password..
Resetting password ..
Resetting password COMPLETED.
EXECUTION STATUS : Success
NCS/admin#

for more information ,check the below link:

http://www.cisco.com/en/US/docs/wireless/ncs/1.0/configuration/guide/tasks.html#wp1184161

Thanks-

Afroz

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
New Member

web access on ncs prime

It shows as new password is accepted, but ncs fails to login using it.

web access on ncs prime

Have you tried multiple browsers other than chrome?  Or older versions of chrome

Firefox is "unsupported" but works fine.

Cheers,

Michel

New Member

web access on ncs prime

Yes, tried IE as well.

337
Views
3
Helpful
4
Replies
CreatePlease login to create content